| Length (cm) | Bust Size (cm) |
Waist Size (cm) |
Sleeve (cm) |
Hip Size(cm) | |
| XS | – | – | – | – | – |
| S | 106 | 84 | 66 | ||
| 107 | 88 | 70 | – | – | |
| L | 108 | 92 | 74 | – | – |
| XL | 109 | 96 | 78 | – | – |
| XXL | – | – | – | – | – |
| 3XL | – | – | – | – | – |
| “Size measured by ourselves,
sometimes has some errors, but always within 3cm.” |
|||||
Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses will be shipped by ePacket, EMS, FedEx, UPS, DHL, TNT and other express services depending on the weight and size of the product. Shipping costs may depend on the carrier you choose at checkout.
Do you ship worldwide?
Yes. We provide different shipping method to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-25 Business days |
| Canada, Europe | 10-25 Business days |
| Australia, New Zealand | 10-25 Business days |
| Central & South America | 15-26 Business days |
| Asia | 10-20 Business days |
| Africa | 15-40 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kristals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
beautiful
Beautiful quality dress. emphasizes the figure. suitable for size. fast delivery.
fast shipping and good cutting.
I'm delighted. The dress is gentle, qualitatively made. The fabric is a little different as in the picture, but with the podyupnik everything will be fine
Super! I advise
♡good quality
The dress is incredibly beautiful, well sat on the figure. The fabric is pleasant.
It was a month before Almaty. In general, not bad, the color is closer to the sky blue. The collar as it is not correctly sewn, but it's not scary, you can fix it. Synthetic material. In general as in the picture. The star was removed at the expense of the gate
Size S is more like M or L
It is basically not bad and delivery is fast, but i do not recommend it to girls above 170 and more than 42 sizes. Because it is very full! The length on my 175 is normal and the size m is sowette 44. The waist is very high, if you are not a thumbelina, then do not take it. The model in the photo is probably super miniature. But i look awfully fat in it with ordinary steam meters! I only weigh 60 kg, and look all 75 in it
Loved the dress! Product same as advertised and excellent!
Beautiful & good quality
Great dress! In the showroom, this 8900 is worth it! And here's 1300. Quality 1 in 1. Thank you store On the parameters 86-67-92 took s ideally village!
Looks chic. Quality is not very, corresponds to the price.
This is the best quality that i 've ever seen on ali express just bamba... but xl for 48 size is even great... but i like it so much
So beautifull