Size Table
S length:87cm bust:94cm sleeve:64cm
M length:88cm bust:100cm sleeve:65cm
L length:89cm bust:106cm sleeve:66cm
XL length:90cm bust:112cm sleeve:67cm
Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses will be shipped by ePacket, EMS, FedEx, UPS, DHL, TNT and other express services depending on the weight and size of the product. Shipping costs may depend on the carrier you choose at checkout.
Do you ship worldwide?
Yes. We provide different shipping method to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-25 Business days |
| Canada, Europe | 10-25 Business days |
| Australia, New Zealand | 10-25 Business days |
| Central & South America | 15-26 Business days |
| Asia | 10-20 Business days |
| Africa | 15-40 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kristals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
For this money, excellent goods. Took S at 42-44. A little short sleeve, but with gloves, excellent. I think that the size m is more suitable for 42. Coat sooo warm, in the photo you can not see this. The fabric is soft and dense. Color beautiful light beige. I will steam, in general it will be super. Lightning delivery.
Excellent coat, description corresponds. Some threads stick out, for this I reduce the star. I took in the size S, in my 44 came perfectly. the beige color is suitable for any occasion, universal. Inside there is a small lining, like thin, but even with a small minus I was warm. Along the length just above the knee, as I wanted. Delivery took about a month
What I want to say... personally I was not lucky, the coat came not as in enthusiastic reviews, not as in the photo of the store, the material is thin squeaky polyester, looks lining on pockets, sleeves, sticking out threads, the seams leave to be desired, and with all this it would be possible to accept, because the size of the villages is perfectly oversize, As I thought to wear with a poddeva, if not for one but! On the chest is a wiped spot!!! All photos are attached. Why 5 stars? Because the seller is well done, always in touch, apologized, offered to return the goods to him. I wanted to do it at first, but after learning the cost of the return shipment, I changed my mind. Opened a dispute for a partial refund, requested at least 1000 rubles to return, but Ali decided half only. Well, all right, I'll give this coat to the poor, they will definitely be for joy!
i dont know,, not for winter
Best purchased ya’ll!!! Surprised it can be used in winter :) Quality is great!
The color is identical, A powder pink of large flaps if left unbuttoned and closed to the neck if you fasten all the buttons. The coat as in the photos, it's loose as it takes this year. At me at 166 cm high, it reaches me above the knee. Sleeves aren't short, but they don't stick out much, they stay for the wrist. Certainly, for my measurements (95-80-98), this is my size. The cloth is fine, but it's not very fat even though it's inside lining. It's soft and doesn't sting. It's toy happy with the purchase because it's very nice for the price it has. I 'd buy again. Besides, the owner gave me two very cute ponytails!
Quality on a solid four, the arms are short, XL at 46 size
great filling , very soft and nice to body , the sleeves are a little bit short for my teist , but it is the dishgn. i think it will good if you take on size bigger then you want. thank you store , will buy again ...
Very nice coat, fits perfectly with a size L
It comes a bit later than expected, but overall the quality is satisfying.
Coat norms, whole. For the spring will go. It came quickly.
Its ok
Nice quality, but the XL is between small and medium European.
It was. Yakishta is not extinguished, the trophies are insulated. Rosemir is correct, delivery is local. Track reviews. Treba reviews. In the photo, pulled by 168 cm, vaga 60 kg.
Nice coat. Color, fabric. I'm happy. When ordering, I did not pay attention to raglan sleeves. Rolled shoulders, not very like.