|
Size: Please compare the detail sizes with yours , Please allow 1-2cm differs due to manual measurement , thanks . ( All measurement in CM and please note 1CM=0.39inch ) |
||||
|
Size cm |
Length |
Bust |
Waist |
Sleeve |
|
One size |
82 |
70-120 |
66-90 |
57 |
Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses will be shipped by ePacket, EMS, FedEx, UPS, DHL, TNT and other express services depending on the weight and size of the product. Shipping costs may depend on the carrier you choose at checkout.
Do you ship worldwide?
Yes. We provide different shipping method to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-25 Business days |
| Canada, Europe | 10-25 Business days |
| Australia, New Zealand | 10-25 Business days |
| Central & South America | 15-26 Business days |
| Asia | 10-20 Business days |
| Africa | 15-40 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kristals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Perfect
It's beautiful! Exactly the same as the reference photo and the material is thick, soft and of excellent quality! Perfect for winter!
Excellent dress all as in the picture, the quality is good, for such a price in general chic))
Quality at height, dress bomb, Soft and heavy. Perfectly sits on the figure. At a height of 160, it seemed short to me. I put one star for delivery, because they did not send at all to the Post Office not at the address, I had to go half an hour from the house.
Excellent quality, the color is beautiful. The size S came perfectly.
I did not like an amateur
color isn't as described, much warmer nad brighter, but quality is very good.
Ordered 2, good quality
The delivery was sooo long, a little more than two months, I was afraid that it would not come. But the dress itself is excellent and the quality pleases, pleasant to the body, that I do not even want to shoot. Also there were doubts that it will not fit in size, but the growth of 158 came perfectly. Thank you very much;)
Great dress! Tight!
I order for the third time! quality ordinary delivery! everything is fine! the color according to the description is the same!
Sent quickly, the dress is beautiful, the threads do not stick out. Happy with the purchase :)
It came almost a month and a half, but before the appointed time. The smell of unpleasant does not. Pleasant to the body. On the growth of 161-ideal. There are protruding threads, but not deadly. Overall satisfied.
Great quality
Excellent Product
Perfect
Good quality
Good quality, well sits, I recommend!
Ordered before the Chinese New Year 11.01, came to Krasnodar only 17.02. The dress is cool, for height 164, OG 89, OT 67 and OB 97 is an excellent village. Heavy, above the knee, but it looks normal. The seams are generally normal, there was no smell. Such dresses Moscow showroom costs 4500₽. Well, you understand, in the furnace all these showrooms! Thank you store!
Very good. Never received the item! The order was sent in two packages, one arrived and everything was super, and second never arrived to me!!!
A beautiful, casual dress, pleasant to the body knitted material. Good style. Perfectly sits on a figure, a warm, cozy dress.
Very nice time a bit but it was worth it
it is great. You can also wash it without fear.
The dress is incredible! Height 1.60... 53 kg.
The dress came quickly. The quality is excellent, for the Kamchatka winter and autumn will do. I advise everyone this model. Especially if you eat a little tummy on the winter))) the dress corrects this nuance, favorably emphasizes the chest, ass and slender legs. Be sure to purchase this model in a different color.